Menu:

Communications Assistant: Key Skills, Qualifications and Career Path

Learn about the key skills, qualifications, and career path for a Communications Assistant

On this page

– What is a Communications Assistant?

– Skills

– Qualifications & Education

– Career Path

– FAQ

What is a Communications Assistant?

As a Communications Assistant in the UK, you'll help connect people by managing phone calls in various settings, such as commercial or industrial establishments. You'll be responsible for operating switchboards, assisting with making calls, and directing incoming, outgoing, and internal calls to the appropriate parties.

Practice every interview question with our mock interview AI

54 jobseekers recently practiced

Practice Now

Skills

Excellent communication skills, both verbal and written
Strong customer service skills
Ability to multitask and work under pressure
Proficiency in using telephone systems and related software
Attention to detail and accuracy in data entry
Ability to work in a team environment
Flexibility and adaptability to changing work demands
Good problem-solving skills
Knowledge of relevant regulations and policies
Ability to maintain confidentiality and handle sensitive information

Qualifications & Education

Academic qualifications are not necessarily required for this career field in the UK
On-the-job training is provided to prepare individuals for the role of a telephone operator

Career Path

Communications Assistant

Communications Manager

Public Relations Manager

Director of Communications

Marketing Coordinator

Marketing Manager

Chief Marketing Officer

Social Media Coordinator

Social Media Manager

Digital Marketing Director

Event Coordinator

Event Manager

Event Director

Content Writer/Editor

Content Marketing Manager

Content Strategy Director

Brand Ambassador/Representative

Brand Manager

Brand Director

Frequently Asked Questions

What does a Communications Assistant do?

A Communications Assistant in the UK helps implement communication projects and strategies, drafts and edits materials and communications copy, and collects data and maintains databases.

What does a PR and Communications Assistant do?

A PR and Communications Assistant in the UK is responsible for managing PR materials, performing clerical tasks, answering phones and emails, managing calendars and media lists, maintaining the PR database, documenting media coverage, and tracking PR metrics.

What qualifications do I need to work in communications?

It is common for candidates for a Communications Assistant job in the UK to hold at least a bachelor's degree in a related field such as journalism, marketing, or communications. However, there are no set qualifications required for this job.