UK Career Advice

Cruise Ship Steward: Key Skills, Qualifications and Career Path

Career Overview
Interview Questions

What is a Cruise Ship Steward?

A Cruise Ship Steward is responsible for providing an exceptional experience to guests onboard a cruise ship by maintaining the cleanliness of their rooms and assisting with their needs. This role allows you to travel the world while working in the exciting travel and hospitality industry.

How do I become a Cruise Ship Steward?

A Cruise Ship Steward is responsible for providing an exceptional experience to guests onboard a cruise ship by maintaining the cleanliness of their rooms and assisting with their needs. This role allows you to travel the world while working in the exciting travel and hospitality industry.

What would you like to know?

What does it take to become an Cruise Ship Steward?

Skills, education, personality, career progression

Job demand for an Cruise Ship Steward

Job ads, popular location, season to apply



Skills

  • Excellent communication and interpersonal skills
  • Attention to detail and ability to maintain high standards of cleanliness and hygiene
  • Ability to work well under pressure and in a fast-paced environment
  • Strong organizational and time management skills
  • Flexibility and adaptability to changing schedules and tasks
  • Customer service skills and ability to anticipate and meet guest needs
  • Teamwork and collaboration skills
  • Physical stamina and ability to perform manual tasks such as lifting and carrying heavy objects
  • Knowledge of safety and emergency procedures
  • Language skills, particularly in English and other languages commonly spoken by guests

Qualifications & Education

  • No formal academic entry requirements
  • Spoken fluency in a foreign language required for some positions
  • NVQs/SVQs in travel services available at Levels 2 and 3
  • On-the-job training provided

Career Path

Cruise Ship Steward
Hotel Manager
Hospitality Manager
General Manager
Regional Director
Cruise Director
Entertainment Manager
Event Planner
Food and Beverage Manager
Restaurant Manager
Food and Beverage Director
Housekeeping Supervisor
Hotel Housekeeping Manager
Director of Housekeeping
Front Desk Agent
Front Office Supervisor
Front Office Manager

Frequently Asked Questions

How do you become a cruise ship steward?

To become a cruise ship steward in the UK, there are no formal requirements, but having experience in a hotel, restaurant, or bar can be useful. GCSEs in English and maths are also helpful. Most cruise liners will expect you to have worked in a customer service job before, as customer service is an important part of the role.

What does a steward do in a cruise ship?

A cruise ship steward in the UK performs routine cleaning and servicing of guest rooms and bathrooms under the supervision of a housekeeping supervisor. They must be friendly, honest, and able to address guest requests and problems to promote a positive image to guests.

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