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Housekeeper: Key Skills, Qualifications and Career Path

Learn about the key skills, qualifications, and career path for a Housekeeper

On this page

– What is a Housekeeper?

– Skills

– Qualifications & Education

– Career Path

– FAQ

What is a Housekeeper?

As a Housekeeper, your chief responsibility will be to maintain the cleanliness and order in places like homes, hotels, schools, and offices. Your tasks may include general cleaning duties such as dusting, vacuuming, washing floors, and cleaning bathrooms, ensuring every space you're responsible for is tidy and hygienic.

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Skills

Cleaning and sanitizing rooms and common areas efficiently and effectively
Attention to detail in maintaining cleanliness and organization
Knowledge of proper use and handling of cleaning chemicals and equipment
Ability to work independently and follow instructions
Time management skills to prioritize tasks and meet deadlines
Strong communication skills to interact with guests and team members
Physical stamina and ability to perform repetitive tasks
Flexibility to adapt to changing schedules and work in a fast-paced environment
Problem-solving skills to address any issues or challenges that may arise
Professionalism and a positive attitude towards providing excellent customer service

Qualifications & Education

No academic qualifications required
On-the-job training may be provided
NVQs/SVQs in Cleaning: Building Interiors available at Levels 1 and 2

Career Path

Housekeeper

Housekeeping Supervisor

Hotel Manager

Hospitality Director

General Manager

Chief Operating Officer

Chief Executive Officer

Housekeeping Manager

Facilities Manager

Operations Manager

Director of Operations

Executive Housekeeper

Hotel Operations Manager

Regional Director of Operations

Residential Housekeeping Supervisor

Estate Manager

Frequently Asked Questions

Is housekeeping a good career?

Yes, housekeeping can be a good career choice for those who are interested in working full-time or part-time for supplemental income. However, it is important to consider the advantages and disadvantages of the job before making a decision.

What qualifications do you need to be a housekeeper?

To be a housekeeper in the UK, you do not necessarily need formal qualifications. However, taking a college course can provide you with the necessary skills for the job. Some recommended courses include the Level 2 Certificate in Hospitality and Catering Principles (Housekeeping) and the Level 2 Certificate in Hospitality Industry Skills (Housekeeping).