Housing Administrator: Key Skills, Qualifications and Career Path
Learn about the key skills, qualifications, and career path for a Housing Administrator
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Practice Now »What is a Housing Administrator?
As a Housing Administrator in the UK, you would work with housing officers to manage and maintain rented properties owned by local authorities or housing associations. Your role would involve addressing the housing needs of specific communities and individuals, while ensuring the smooth daily operations of these properties.
Skills
- Strong communication and interpersonal skills for dealing with tenants, landlords, and contractors
- Knowledge of property management laws and regulations
- Ability to manage budgets and financial records
- Organizational skills for scheduling maintenance and repairs
- Attention to detail for ensuring properties are well-maintained and compliant with regulations
- Problem-solving skills for addressing tenant complaints and resolving conflicts
- Proficiency in computer software for managing property databases and financial records
- Time management skills for prioritizing tasks and meeting deadlines
- Ability to work independently and as part of a team
- Customer service skills for providing a positive experience for tenants and landlords
Qualifications & Education
- Entry possible with a variety of academic qualifications and/or relevant work experience
- NVQs/SVQs in Housing available at Levels 2, 3 and 4
- Professional qualifications available and may be required for some posts
Career Path
Frequently Asked Questions
A housing administrator in the UK is responsible for assisting with housing and support related paperwork, general record keeping using in-house IT systems, and delivering excellent customer services.
The career progression for a housing officer in the UK can include specializing in areas such as homelessness or anti-social behavior, moving into management roles such as senior housing officer, regional manager, head of service, or director.
To become a Housing Administrator in the UK, you may need to have GCSEs at grades 9 to 4 (A* to C), or equivalent qualifications, including English and maths. Additionally, having telephone, typing or IT skills may be expected by employers.
To become a housing officer in the UK, you typically need an undergraduate or foundation degree in social policy, building survey, or housing studies. Alternatively, graduates with degrees in business, planning, or economics can join through graduate trainee schemes to acquire additional skills.
Identify your strengths and weakness in a realistic Housing Administrator mock interview, under 10 minutes
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