Learn about the key skills, qualifications, and career path for a IT Delivery Manager
Learn about the key skills, qualifications, and career path for a IT Delivery Manager
Practice Interviews Online - Identify your strengths and weakness in a realistic IT Delivery Manager mock interview, under 10 minutes
Practice Now »To become a technical delivery manager, it is beneficial to have a bachelor's degree in computer science, information technology, computer programming, or a related field. However, the most crucial qualification employers seek is extensive experience in program management.
An IT delivery manager is responsible for overseeing the delivery of technology solutions for a business increment. They ensure that the program or value stream producing the solution is flowing smoothly and delivering it in the shortest possible time.
The career path for a service delivery manager typically starts with an entry-level position in customer relations, such as a customer relations officer. From there, individuals can progress to become a customer relations manager. After gaining experience in this role, they can then start applying for jobs as a service delivery manager.
The role of a delivery manager in the IT industry is to oversee and manage the entire project, from its initial planning stages to its completion. This includes tasks such as creating schedules, managing risks, allocating resources, and communicating with stakeholders. The delivery manager is also responsible for monitoring the project's progress and making any necessary adjustments to ensure it stays on track.