Contact Us About Us

IT Infrastructure Engineer Interview Questions (2024 Guide)

Find out common IT Infrastructure Engineer questions, how to answer, and tips for your next job interview

IT Infrastructure Engineer Interview Questions (2024 Guide)

Find out common IT Infrastructure Engineer questions, how to answer, and tips for your next job interview

Practice Interviews Online - Identify your strengths and weakness in a realistic IT Infrastructure Engineer mock interview, under 10 minutes

Practice Now »
Got an interview coming up? Try a mock interview

IT Infrastructure Engineer Interview Questions

What strategies do you use to keep your team informed about project progress and any issues that arise?

This interview question aims to assess your ability to communicate effectively and manage your team proactively. You need to mention that you use regular status meetings to keep everyone updated and employ early warning systems to identify and resolve issues promptly.

Included in AI interview practice
Can you discuss your experience with disaster recovery planning and implementation?

This interview question aims to gauge your hands-on experience and expertise in disaster recovery planning and implementation, which is crucial for ensuring business continuity in IT infrastructure. You need to describe your specific role and responsibilities, such as leading a team to develop a disaster recovery plan, explain the methodologies and tools you used like Veeam or Acronis, and discuss the outcomes, such as reducing downtime by 50% during a simulated disaster.

Included in AI interview practice
Practice every interview question with our mock interview AI
51 jobseekers recently practiced
Practice Now
Can you provide an example of a time when effective communication helped resolve a problem?

Interviewers ask this question to assess your communication skills and your ability to work collaboratively to solve problems. You need to clearly describe a situation where you explained a technical issue to a non-technical team and worked with a cross-functional team to resolve it.

Included in AI interview practice
How do you document your work and ensure that others can understand and follow your processes?

Employers ask this question to gauge your organizational skills and your ability to communicate technical information clearly. You need to explain your documentation process, such as using a standardized template, and describe how you ensure clarity and accessibility, like using simple language.

Included in AI interview practice
How do you ensure clear communication when explaining technical issues to non-technical stakeholders?

Hiring managers ask this question to assess your ability to bridge the gap between technical and non-technical team members, ensuring everyone is on the same page. You need to explain that you simplify complex concepts using analogies and engage in active listening by asking clarifying questions to ensure understanding.

Included in AI interview practice
Can you describe a time when you had to present a complex technical concept to a non-technical audience?

This question assesses your ability to simplify complex concepts, engage a non-technical audience, and demonstrate patience and clarity. You need to describe a specific situation where you used analogies to simplify the concept, asked questions to engage the audience, and repeated key points to ensure understanding.

Included in AI interview practice
What types of IT infrastructure have you worked with in the past?

This interview question aims to assess your familiarity with different IT infrastructure components and your problem-solving skills within those environments. You need to mention specific types of IT infrastructure you've worked with, such as cloud services like AWS and Azure, and give an example of a challenge you've resolved, like network latency issues.

Included in AI interview practice
Be ready for your interview with just 10 minutes of practice every day
51 jobseekers recently practiced
Take a free mock interview
Can you explain the difference between TCP and UDP?

Hiring managers ask this question to gauge your understanding of fundamental networking protocols and their appropriate use cases. You need to explain that TCP is connection-oriented and reliable, making it ideal for web browsing and email, while UDP is connectionless and faster, suitable for streaming and online gaming.

Included in AI interview practice
Can you give an example of a time when you had to quickly resolve a critical system outage?

What they want to understand is your ability to handle high-pressure situations and keep systems running smoothly. You need to describe a situation where you quickly assessed the problem, communicated effectively with stakeholders, and used your technical skills to resolve the issue.

Included in AI interview practice
Can you describe your experience with cloud services such as AWS or Azure?

Employers ask this question to gauge your practical experience and problem-solving skills with cloud services. You should mention specific tasks you've handled, like managing EC2 instances on AWS, and highlight any issues you've resolved, such as fixing latency problems in AWS.

Included in AI interview practice
How do you manage and monitor server performance?

Hiring managers ask this question to gauge your technical expertise and problem-solving skills in maintaining server health. You need to mention specific tools like Nagios for monitoring, describe how you analyze logs to identify issues, and discuss proactive measures such as regular updates to optimize performance.

Included in AI interview practice
How do you ensure network security in an IT infrastructure?

This interview question aims to assess your understanding of network security measures and your ability to implement and maintain them. You need to explain that you implement security protocols and policies, such as firewalls, and continuously monitor and audit network activity using tools like intrusion detection systems.

Included in AI interview practice
You don't need to be a genius to look confident
You just need to practice a few questions to get the hang of it. Try it with our free mock interview AI.
51 jobseekers recently practiced
Try a free mock interview
Can you describe a time when you successfully implemented a new technology in your previous role?

Employers ask this question to gauge your problem-solving skills, technical expertise, and ability to work well in a team. You need to describe a specific instance where you identified a need for new technology, chose the appropriate solution, and successfully collaborated with your team to implement it.

Included in AI interview practice
What is your experience with managing large-scale IT infrastructure projects?

Employers ask this question to gauge your ability to handle complex, large-scale IT infrastructure projects and to assess your problem-solving skills in challenging environments. You need to discuss specific projects you led, such as upgrading a data center, and highlight how you resolved critical system outages.

Included in AI interview practice
Describe a time when you had to work as part of a team to achieve a common goal.

This interview question aims to assess your ability to collaborate effectively and solve problems within a team setting, which is crucial for an IT Infrastructure Engineer. You should mention a specific instance where you worked with your team to troubleshoot a network issue or resolve a critical system failure, highlighting both your collaborative and problem-solving skills.

Included in AI interview practice
What experience do you have with virtualization technologies like VMware or Hyper-V?

Questions like this aim to assess your hands-on experience and problem-solving skills with virtualization technologies. You need to discuss specific tasks you've performed, such as configuring and managing VMware ESXi, and highlight any issues you've resolved, like VM performance problems.

Included in AI interview practice
How do you handle conflicts with colleagues or team members?

This question aims to assess your interpersonal skills and ability to manage workplace conflicts effectively. You need to say that you handle conflicts by discussing issues calmly and professionally, identifying the root cause, and working collaboratively with your team to find a resolution.

Included in AI interview practice
If you've reached this far down the page, you might as well try a mock interview
51 jobseekers recently practiced
Try it
Describe a time when you had to troubleshoot a complex network issue. What steps did you take?

Interviewers ask this question to assess your problem-solving skills and your ability to handle complex technical issues. You need to describe a specific instance where you identified a network problem, the steps you took to resolve it, and how you evaluated the success of your solution.

Included in AI interview practice
Can you provide an example of a time when you had to adapt to a significant change at work?

Employers ask this question to assess your flexibility, adaptability, problem-solving skills, and communication during change. You need to describe a situation where you successfully adapted to a significant change, such as adjusting to a new software deployment, resolving issues during a system upgrade, and effectively informing your team about new procedures.

Included in AI interview practice
How do you approach diagnosing and resolving hardware failures?

This interview question aims to assess your systematic approach, technical knowledge, and problem-solving skills in diagnosing and resolving hardware failures. You need to explain your methodical process, such as starting by identifying the symptoms, checking for common hardware issues like overheating, and developing a step-by-step plan to resolve the issue.

Included in AI interview practice
How do you stay motivated during long projects or when facing challenging problems?

Interviewers ask this question to gauge your resilience, persistence, and problem-solving skills in handling long projects or challenging problems. You need to explain that you stay motivated by breaking down tasks into smaller, manageable parts and by analyzing the root cause of problems to find effective solutions.

Included in AI interview practice
What tools do you use for network troubleshooting and why?

This interview question aims to assess your familiarity with essential network troubleshooting tools and your ability to use them effectively. You should mention tools like Wireshark for packet analysis, explaining that it helps in deep packet inspection to diagnose network issues accurately.

Included in AI interview practice
Practice every interview question with our mock interview AI
51 jobseekers recently practiced
Practice Now
How have you handled a situation where you had to learn a new technology quickly?

This question aims to assess your adaptability and quick learning abilities, as well as your problem-solving skills. You need to describe a specific instance where you quickly learned a new technology, such as mastering a new scripting language in a week, and how you applied it to resolve a critical issue effectively.

Included in AI interview practice
How do you prioritize tasks when multiple issues arise simultaneously?

Hiring managers ask this question to understand your ability to manage multiple tasks efficiently and ensure critical issues are addressed promptly. You need to explain how you evaluate the severity and impact of each issue to prioritize them and how you communicate these priorities to your team to maintain effective workflow.

Included in AI interview practice
How do you handle stress and pressure when dealing with critical IT issues?

Questions like this aim to gauge your problem-solving abilities, composure under pressure, and time management skills in critical situations. You need to explain how you identify the root cause of IT issues, maintain your composure during high-stress moments, and prioritize tasks based on their urgency and impact.

Included in AI interview practice
Get 30 More Interview Questions

Ace your next IT Infrastructure Engineer interview with even more questions and answers

Common Interview Questions To Expect

1. Can you tell me about a challenge or conflict you've faced at work, and how you dealt with it?

The interviewer is looking for examples of problem-solving skills, conflict resolution abilities, and how you handle challenges in the workplace. Answers should demonstrate your ability to overcome obstacles and work effectively in a team.

Example: Sure! One challenge I faced was when our company's server crashed during a major project deadline. I quickly assessed the situation, coordinated with my team to prioritize critical tasks, and worked overtime to restore the server and minimize downtime. By staying calm under pressure and collaborating effectively, we were able to meet the deadline successfully.

2. What are your career goals?

The interviewer is looking for insight into your long-term aspirations and how they align with the company's goals. Be honest, specific, and show ambition.

Example: My career goal is to continue growing in the IT field, gaining more experience and expertise in infrastructure engineering. I hope to eventually take on a leadership role within the company, contributing to the success of our projects and team. Ultimately, I aim to make a positive impact on the organization and advance my career in the industry.

3. What are your salary expectations?

Candidates can answer by stating a specific salary range, mentioning their flexibility, or asking about the company's budget. Interviewers are looking for candidates who are realistic, confident, and have done their research on industry standards.

Example: I'm looking for a salary in the range of £40,000 to £50,000, but I'm open to negotiation based on the overall compensation package. I've done some research on industry standards and believe this range is competitive for my level of experience and skills. Can you provide any insight into the company's budget for this position?

4. Can you tell me about your experience working in a team?

The interviewer is looking for examples of how you collaborate with others, communicate effectively, resolve conflicts, and contribute to team success.

Example: Sure! In my previous role as an IT Infrastructure Engineer, I worked closely with a team of network administrators and system analysts to implement new technologies and troubleshoot issues. I regularly communicated updates and progress to team members, and we successfully completed projects on time and within budget. I also actively participated in team meetings, sharing my expertise and collaborating on solutions to complex problems.

5. Do you have any questions for us?

The interviewer is looking for your level of interest in the company and the role, as well as your curiosity and preparedness. You can ask about company culture, team dynamics, future projects, or training opportunities.

Example: Yes, I was wondering about the team dynamics within the IT department. How does the team typically collaborate on projects? Also, could you tell me more about any upcoming projects that the IT Infrastructure team will be working on? Lastly, are there any opportunities for professional development or training within the company?

Company Research Tips

1. Company Website Research

The company's official website is a goldmine of information. Look for details about the company's history, mission, vision, and values. Pay special attention to the 'About Us', 'Our Team', and 'News' or 'Blog' sections. These can provide insights into the company culture, recent achievements, and future goals. For the IT Infrastructure Engineer role, also check if they have any specific technologies or systems they frequently use.

Tip: Look for any technical jargon or specific systems mentioned on the website. This can give you an idea of the technologies they use and you can mention your experience with these in the interview.

2. LinkedIn Research

LinkedIn can provide valuable insights about the company and its employees. Look at the company's LinkedIn page for updates and news. Also, check the profiles of current and former employees, especially those in the IT department. This can give you an idea of the skills and experience the company values. You can also see if the company has any notable achievements or awards in the IT field.

Tip: Use LinkedIn's 'Alumni' tool to find people who have worked at the company and reach out to them for insights. Also, look at the skills and endorsements of employees in similar roles to identify key skills you should highlight.

3. Glassdoor Research

Glassdoor provides employee reviews, which can give you a sense of the company culture, management style, and potential challenges. You can also find information about the interview process, including specific questions that have been asked in the past. For the IT Infrastructure Engineer role, look for reviews from people in similar roles to get a sense of what the job entails and what skills are important.

Tip: Take the reviews with a grain of salt as they are subjective. However, if you see consistent themes, it's likely there's some truth to them. Also, use the interview information to prepare for potential questions.

4. Industry News and Trends

Stay updated with the latest news and trends in the IT industry. This can help you understand the challenges and opportunities the company may be facing. Look for news articles, industry reports, and professional forums. This can also help you come up with insightful questions to ask during the interview.

Tip: Use Google Alerts to stay updated with the latest news about the company and the IT industry. Also, use your knowledge of industry trends to show how you can add value to the company.

What to wear to an IT Infrastructure Engineer interview

  • Dark-coloured suit with a light shirt
  • Smart, clean shoes
  • Tie is optional but can add a professional touch
  • Avoid flashy accessories
  • Neat and tidy hairstyle
  • Minimal and natural makeup for women
  • Clean, trimmed nails
  • Subtle fragrance, not too strong
  • Carry a professional bag or briefcase
  • Ensure clothes are ironed and fit well
×
Practice Interviews Online

Identify your strengths and weakness in a realistic IT Infrastructure Engineer mock interview, under 10 minutes

Practice Now

Career Navigation

Overview Interview Questions

Similar Careers

IT Support Technician IT Support Analyst IT Support Specialist IT Operations Analyst Data Center Engineer

How do you advise clients on environmental regulations and sustainability practices in agriculture?

Loading...
Analysing