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Janitor Interview Questions (2024 Guide)

Find out common Janitor questions, how to answer, and tips for your next job interview

Janitor Interview Questions (2024 Guide)

Find out common Janitor questions, how to answer, and tips for your next job interview

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Janitor Interview Questions

How do you ensure that your work meets high standards of cleanliness and hygiene?

What they want to know is how you maintain high standards in your cleaning tasks. You should mention that you regularly inspect your work for any missed spots, use the correct cleaning agents for different surfaces, and proactively identify and address potential hygiene issues before they become bigger problems.

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What steps do you take to troubleshoot and fix minor maintenance issues?

This question aims to assess your problem-solving skills and attention to detail in handling minor maintenance tasks. You need to explain that you first identify the problem accurately, use appropriate tools and techniques, and always follow safety protocols.

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What types of facilities have you worked in before?

Employers ask this question to gauge your versatility and experience in different types of facilities, which can indicate your ability to adapt to various cleaning protocols. You need to mention the range of facilities you've worked in, such as schools, hospitals, or offices, and highlight any specialized cleaning tasks you've handled, like biohazard areas.

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How do you communicate with other team members to ensure tasks are completed efficiently?

Employers ask this question to gauge your communication skills and your ability to work well within a team. You need to emphasize that you provide regular updates to keep everyone informed and offer help to teammates to ensure tasks are completed efficiently.

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Can you provide an example of a challenging cleaning task you have handled in the past?

What they are looking for is to assess your problem-solving skills and attention to detail. You need to describe a specific challenge, explain the steps you took to address it, and highlight the positive outcome. For example, you could talk about cleaning a heavily stained carpet by using specialized cleaning agents and techniques, and how you successfully restored it to near-new condition, receiving positive feedback from your supervisor.

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How do you handle feedback or criticism about your work?

This question aims to assess your openness to learning and your attitude towards feedback. You need to convey that you take feedback seriously and use it to improve your work, and that you remain calm and professional when receiving feedback.

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Can you describe your process for cleaning and maintaining restrooms?

Employers ask this question to understand your thoroughness and efficiency in maintaining cleanliness. You need to explain your step-by-step process, starting with tasks like emptying trash and disinfecting surfaces, and highlight your attention to detail by mentioning how you ensure all surfaces, including hard-to-reach areas, are sanitized.

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Can you provide an example of how you improved a cleaning process or routine?

Interviewers ask this question to gauge your problem-solving skills and your ability to improve processes. You need to mention a specific problem you identified, the solution you implemented, and the positive impact it had.

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Can you describe a time when you had to solve a problem related to your janitorial duties?

Hiring managers ask this question to assess your problem-solving skills, quick thinking, and ability to communicate effectively in a janitorial role. You need to clearly identify the problem, describe the immediate action you took, and explain how you communicated with your team.

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How do you ensure clear communication with non-janitorial staff or building occupants?

Questions like this are asked to gauge your ability to communicate effectively with people who may not understand janitorial terminology. You should mention that you ensure clear communication by actively listening and repeating back instructions to confirm understanding, and by using clear and simple language to avoid confusion.

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What do you enjoy most about janitorial work?

Questions like this aim to gauge your enthusiasm and commitment to the role. You need to express a positive attitude and a sense of responsibility. For example, "I enjoy making spaces clean and welcoming for everyone. I take pride in ensuring everything is in order and well-maintained.

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How do you handle unexpected situations, such as a spill or a broken piece of equipment?

This interview question aims to evaluate your ability to handle sudden challenges and maintain a safe, clean environment. You need to demonstrate quick decision-making by immediately assessing the situation and show resourcefulness by using available tools to address the issue efficiently.

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Can you describe your previous experience as a janitor or in a similar role?

Hiring managers ask this question to gauge your experience and skills relevant to the janitor role. You need to mention your years of experience, the cleaning tools and techniques you're familiar with, and your ability to work both independently and as part of a team.

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What methods do you use to keep your supervisor informed about your progress and any issues that arise?

Interviewers ask this question to understand how you ensure effective communication with your supervisor. You need to mention that you have daily check-ins to update your supervisor and use a logbook to document any issues that arise.

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How do you stay motivated during repetitive tasks?

This question aims to understand how you maintain a positive attitude and consistent performance in a role that involves repetitive tasks. You should say that you focus on the importance of your role and create a routine to stay motivated.

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How do you prioritize your tasks during a typical workday?

Employers ask this question to gauge your organizational skills, time management, and ability to handle unexpected tasks. You should mention creating a checklist to organize tasks, adjusting your schedule to accommodate emergencies, and allocating specific time slots for each task to ensure everything gets done efficiently.

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Can you describe a time when you went above and beyond in your janitorial duties?

This interview question aims to understand your initiative and problem-solving skills in your role as a janitor. You need to describe a specific instance where you identified and resolved a cleanliness issue before it was noticed or found a creative solution to a recurring problem.

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How do you handle conflicts or disagreements with coworkers?

This interview question aims to assess your ability to manage interpersonal relationships and resolve conflicts effectively. You need to explain that you handle conflicts by actively listening to your coworker's perspective, proposing a compromise to solve the issue, and maintaining professionalism by staying calm and respectful throughout the process.

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Can you describe a time when you had to work closely with a team to complete a project?

What they want to see is your ability to communicate, collaborate, and solve problems within a team. You should describe a situation where you coordinated with team members to divide cleaning tasks, assisted a colleague who was falling behind, and identified and resolved a scheduling conflict with team input.

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How do you manage your time when faced with multiple tasks that need to be completed quickly?

This question aims to evaluate your ability to prioritize tasks and maintain organization under pressure, which are crucial skills for a janitor. You should mention that you first identify and complete urgent tasks, and then ensure your workspace remains clean and organized to manage time effectively.

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Are you comfortable performing physically demanding tasks, such as lifting heavy objects or standing for long periods?

Questions like this are asked to ensure you can handle the physical demands of the job. You need to demonstrate your physical capability by mentioning that you regularly lift heavy boxes, show experience with similar tasks by stating you have worked in a warehouse, and express your willingness by saying you are eager to take on physical challenges.

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How do you ensure that you follow safety protocols while performing your duties?

This question is designed to assess your knowledge of safety protocols and your attention to detail. You need to explain that you always wear protective gear and double-check that all safety signs are in place.

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Have you received any formal training or certifications related to janitorial work?

What they are trying to understand with this question is whether you have formal training and practical experience that align with industry standards. You need to mention any janitorial certification programs you have completed and highlight your hands-on experience, such as working as a janitor for several years.

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How long have you been working in the janitorial field?

Hiring managers ask this question to gauge your level of experience and reliability in the janitorial field. You need to mention your years of experience and highlight your consistent performance, such as, "I have worked for 5 years at XYZ Company and consistently met all cleaning schedules.

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What cleaning equipment and chemicals are you familiar with?

Hiring managers ask this question to gauge your expertise and ensure you can handle the cleaning tasks safely and effectively. You should mention specific equipment like vacuum cleaners and floor polishers, list chemicals such as disinfectants and glass cleaners, and emphasize your knowledge of safety protocols, like proper storage and usage guidelines.

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Common Interview Questions To Expect

1. What are your biggest strengths?

The interviewer is looking for qualities that are relevant to the janitorial role, such as attention to detail, reliability, physical stamina, and the ability to work independently.

Example: I would say my biggest strengths are my attention to detail, reliability, and physical stamina. I take pride in making sure every task is done thoroughly and efficiently, and I can be counted on to show up and do my job well every day. Plus, I have no problem working independently and taking initiative when needed.

2. What are your salary expectations?

Candidates can answer by stating a specific salary range, mentioning their flexibility, or asking about the company's salary structure. Interviewers are looking for candidates who are realistic, informed about industry standards, and open to negotiation.

Example: I'm looking for a salary in the range of £20,000 to £25,000, but I'm open to discussing based on the responsibilities of the role. I've done some research on industry standards and believe this range is fair for my experience level. I'm also open to negotiation and would like to know more about the company's salary structure.

3. How do you handle pressure?

The interviewer is looking for examples of how you cope with stress and challenging situations in the workplace. Be prepared to discuss specific strategies you use to manage pressure effectively.

Example: I handle pressure by staying organized and prioritizing tasks. I also take short breaks to clear my mind and stay focused. Communication with my team helps me manage stress and work efficiently.

4. Are you able to handle multiple responsibilities at once?

The interviewer is looking for examples of how you prioritize tasks, manage time effectively, and handle stress in a fast-paced environment. Be honest and provide specific examples.

Example: Yes, I am able to handle multiple responsibilities at once. For example, in my previous job as a janitor, I would prioritize cleaning high-traffic areas first, then move on to other tasks like restocking supplies and handling maintenance requests. I always make sure to stay organized and focused to ensure everything gets done efficiently.

5. Can you tell me about your experience working in a team?

The interviewer is looking for examples of how you have collaborated with others, communicated effectively, and contributed to team goals. Be specific and highlight your teamwork skills.

Example: Sure! In my previous role as a janitor, I worked closely with a team of cleaners to ensure the building was kept clean and maintained. We communicated regularly to divide tasks and coordinate our efforts efficiently. By working together, we were able to achieve our goals and provide a clean environment for everyone.

Company Research Tips

1. Company Website Research

The company's website is a great place to start your research. Look for information about the company's history, mission, and values. Pay special attention to any information about the company's culture and work environment. This can give you a sense of what the company values in its employees and can help you tailor your responses during the interview. Also, check if they have a specific section for janitorial or maintenance services, as this can give you an idea of the tasks you might be expected to perform.

Tip: Look for any news or blog sections on the website. These can often provide up-to-date information about the company's recent activities and initiatives.

2. Social Media Research

Social media platforms can provide a wealth of information about a company. Check the company's profiles on platforms like LinkedIn, Facebook, and Twitter. Look for any posts related to the company's janitorial staff or maintenance services. This can give you a sense of how the company values these roles and can provide insight into the company's expectations for these positions. Also, look for any posts from current or former employees. These can provide a first-hand perspective on what it's like to work for the company.

Tip: Don't just look at the company's posts. Also, check the comments and replies to these posts. These can often provide additional insights.

3. Online Reviews and Forums

Online reviews and forums can provide valuable insights into a company's work environment. Websites like Glassdoor and Indeed often have reviews from current and former employees. Look for any reviews from janitors or maintenance staff. These can provide a first-hand perspective on the role and can give you an idea of the challenges and rewards of the job. Also, look for any common themes or recurring issues in the reviews. These can provide insight into the company's strengths and weaknesses.

Tip: Take online reviews with a grain of salt. People are more likely to leave a review if they had a negative experience, so the reviews may not be fully representative of the company's work environment.

What to wear to an Janitor interview

  • Clean, well-fitted jeans or trousers
  • Comfortable, closed-toe shoes
  • A neat, collared shirt or polo
  • Light jacket or sweater if weather requires
  • Avoid flashy or distracting accessories
  • Ensure personal hygiene is maintained
  • Avoid wearing overly casual clothing
  • Hair should be neat and tidy
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