Menu:

Postal worker: Key Skills, Qualifications and Career Path

Learn about the key skills, qualifications, and career path for a Postal worker

On this page

– What is a Postal worker?

– Skills

– Qualifications & Education

– Career Path

– FAQ

What is a Postal worker?

A postal worker is responsible for collecting and delivering mail, packages, and other items to homes and businesses. They sort items based on delivery routes, handle customer queries about deliveries, and often drive delivery vans or walk to provide the service.

Practice every interview question with our mock interview AI

59 jobseekers recently practiced

Practice Now

Skills

Efficient sorting and organizing of mail and packages
Accurate data entry and record keeping
Strong attention to detail and ability to follow instructions
Excellent time management and ability to meet deadlines
Effective communication and customer service skills
Physical stamina and ability to handle heavy loads
Familiarity with postal regulations and procedures
Proficiency in using mail processing equipment and technology
Problem-solving and troubleshooting abilities
Adaptability and flexibility in a fast-paced work environment

Career Path

Postal worker

Mailroom supervisor

Logistics manager

Supply chain director

Delivery driver

Transportation manager

Fleet operations director

Customer service representative

Customer service manager

Customer experience director

Sorting clerk

Operations coordinator

Operations manager

Frequently Asked Questions

How many hours a week does a Postman work?

A Postman in the UK typically works up to 40 hours a week, with delivery walks lasting between 4 and 6 hours.

What qualification do you need to be a Postman?

There are no set qualifications to be a Postman in the UK. However, you will need to have a full driving licence with no more than six penalty points and pass an aptitude test.