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No, a retail associate is not the same as a cashier. While cashiers primarily handle customer payments, retail associates have additional responsibilities such as assisting customers in finding products and restocking shelves.
A retail associate at TK Maxx is responsible for providing excellent customer service by engaging with customers, maintaining a clean and organized store environment, and following operational, merchandise, and loss prevention standards.
A retail associate helps customers while they shop, answers questions, and assists in daily store operations. They serve as a representative of the retail brand and play an important role in the store's overall success.
A good retail associate should have strong interpersonal skills, including communication, patience, friendliness, and active listening. They should be able to effectively communicate with customers, coworkers, buyers, and managers, and be able to learn about and solve customer needs and problems.