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Senior Hairdresser Interview Questions (2024 Guide)

Find out common Senior Hairdresser questions, how to answer, and tips for your next job interview

Senior Hairdresser Interview Questions (2024 Guide)

Find out common Senior Hairdresser questions, how to answer, and tips for your next job interview

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Senior Hairdresser Interview Questions

What is your approach to troubleshooting issues with hair treatments or products?

What they want to understand is how you handle unexpected problems and ensure client satisfaction. You need to say that you first identify the root cause by analyzing the client's hair condition, then implement a solution based on your professional knowledge, and finally, communicate effectively with the client by explaining both the issue and the solution.

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How do you ensure effective communication and collaboration with your team?

What they are looking for is your ability to foster a collaborative environment and ensure smooth operations within the team. You should mention holding regular team meetings to facilitate open communication and delegating tasks based on each team member's strengths.

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Can you demonstrate your skills in hair coloring and highlight application?

This question aims to assess your technical expertise and understanding of advanced hair coloring techniques. You need to discuss your proficiency in methods like Balayage and foil highlights, and explain your process for selecting the right color based on a client consultation.

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Can you provide an example of a creative solution you implemented for a client’s hair issue?

This interview question aims to assess your creativity and problem-solving skills in addressing client hair issues. You need to describe a specific instance where you developed a unique solution, highlight the client’s positive feedback, and explain the thought process and steps you took.

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Can you describe a time when you had to lead a team through a busy period?

What they want to know is how well you can manage and lead a team during high-stress situations, which is crucial for a senior hairdresser. You should describe a specific busy period, explain how you organized team schedules, maintained calm under pressure, and provided clear instructions to ensure everything ran smoothly.

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How do you prioritize tasks when faced with multiple client needs at the same time?

What they are looking for is your ability to manage multiple tasks efficiently while maintaining client satisfaction. You need to explain how you assess the urgency of each client's needs and communicate effectively with both clients and your team.

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What types of salons or environments have you worked in previously?

Questions like this help the interviewer gauge your experience with different salon environments and your ability to adapt to various clienteles. You need to mention the types of salons you've worked in, such as high-end or urban salons, and highlight your adaptability to different client demographics.

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What is the most challenging project you have worked on as a hairdresser?

Interviewers ask this question to gauge your ability to handle complex tasks and to understand your problem-solving skills and creativity under pressure. You need to describe the complexity of the project, such as managing a bridal party of 10, explain the techniques and skills you used, like advanced coloring techniques, and highlight the outcome and client satisfaction, such as receiving excellent client feedback.

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How do you ensure the safety and hygiene of your tools and workspace?

This question is asked to gauge your commitment to maintaining a clean and safe environment, which is crucial for client trust and compliance with health regulations. You need to mention that you regularly sanitize your tools like scissors and combs, adhere to local health guidelines, and conduct routine safety checks to inspect tools for damage.

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Can you describe a time when you had to solve a complex problem for a client?

Hiring managers ask this question to assess your problem-solving skills and how you handle challenging situations. You need to clearly identify the problem, describe the solution you implemented, and explain how you communicated with the client.

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Can you describe the different hair cutting techniques you are proficient in?

This question aims to assess your expertise and versatility in hair cutting techniques, ensuring you can meet diverse client needs. You should mention techniques like layering, point cutting, and texturizing, and briefly explain how each technique is applied and its benefits, such as layering adding volume and movement to hair.

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How do you handle unexpected challenges during a hairdressing session?

What they want to know is how well you can adapt and solve problems under pressure. You should explain how you quickly adjust your plan when faced with unexpected challenges, find effective solutions to issues like unusual hair textures, and keep the client informed and comfortable with any changes.

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How many years of experience do you have in hairdressing?

What they want to understand is the depth and breadth of your experience in the field. You need to mention the total number of years you've been working as a hairdresser and highlight key milestones such as working in various salons, promotions to senior roles, and any specialized skills like color treatments.

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Can you walk us through your career progression in the hairdressing industry?

Questions like this aim to understand your professional growth, skill development, and leadership abilities. You need to describe your career milestones, such as starting as a junior stylist, highlight your skill development like mastering advanced coloring techniques, and showcase your leadership experience, for example, leading a team of junior stylists.

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What strategies do you use to motivate and inspire your team?

This question aims to assess your leadership skills and how you foster a productive and positive work environment. You need to explain that you hold regular team meetings to ensure effective communication, offer training sessions for professional development, and recognize achievements to maintain a motivated team.

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How do you handle conflicts or disagreements within your team?

Questions like this aim to assess your ability to maintain a harmonious work environment and resolve issues effectively. You need to emphasize your active listening skills, your approach to finding common ground, and how you encourage collaboration within the team.

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How do you stay updated with the latest hairdressing trends and techniques?

This interview question is designed to assess your commitment to continuous learning and staying current in your field. You should mention attending workshops and reading industry magazines to show that you actively engage with industry resources.

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What steps do you take to build and maintain a loyal client base?

This interview question is designed to understand how you build and sustain client loyalty, which is crucial for a senior hairdresser. You should mention that you build strong relationships by remembering personal details, provide exceptional service by staying updated with the latest trends, and create a welcoming environment by maintaining a clean salon.

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What types of hair treatments are you experienced with?

This question aims to assess your breadth of skills and experience with various hair treatments, highlighting your versatility and expertise. You need to mention your proficiency with a wide range of treatments, such as coloring, and emphasize your experience with advanced and specialized treatments like keratin treatments.

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How do you handle difficult or demanding clients?

This question aims to assess your ability to manage challenging situations while maintaining client satisfaction and professionalism. You need to demonstrate empathy by actively listening to clients' concerns, show your problem-solving skills by offering alternative solutions, and maintain your composure to stay calm under pressure.

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How do you balance your responsibilities as a senior hairdresser with mentoring junior staff?

What they want to know is how you effectively manage your time and responsibilities while also supporting junior staff. You need to explain how you schedule appointments efficiently to maximize productivity and provide constructive feedback to junior staff, all while ensuring high standards of client satisfaction.

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How do you handle a situation where a client is unhappy with their haircut or style?

This interview question aims to assess your customer service skills and problem-solving abilities in handling dissatisfied clients. You should mention that you actively listen to the client's complaint, suggest a touch-up or adjustment to address their concerns, and follow up with the client afterward to ensure they are satisfied with the resolution.

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Can you give an example of a time when you went above and beyond to satisfy a customer?

Hiring managers ask this question to gauge your problem-solving skills and ability to empathize with customers. You should describe a specific instance where you noticed a customer's dissatisfaction with a haircut and offered a free touch-up, and also mention how you listened carefully to their concerns and reassured them.

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How do you manage appointments and ensure clients are seen on time?

Questions like this aim to assess your organizational and communication skills, as well as your ability to adapt to changes. You need to mention using scheduling software to keep track of appointments, sending reminders to clients, and having a plan for handling last-minute cancellations.

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Have you ever trained or mentored junior hairdressers? If so, how did you approach it?

Interviewers ask this question to gauge your leadership skills, communication effectiveness, and adaptability in training roles. You should mention any specific instances where you led training sessions, provided clear instructions, and adjusted your teaching methods to suit different learning styles.

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Ace your next Senior Hairdresser interview with even more questions and answers

Common Interview Questions To Expect

1. How did you hear about this position?

The interviewer is looking to see how you found out about the job opportunity and what sources you use to stay informed about potential career opportunities. You can answer honestly about how you came across the job posting.

Example: I actually found out about this position through a friend who works in the same industry. She mentioned that your salon was looking for a senior hairdresser and thought I would be a good fit. I also regularly check job boards and industry websites to stay updated on potential career opportunities.

2. What are your biggest strengths?

The interviewer is looking for you to highlight your key skills, qualities, and experiences that make you a strong candidate for the role. Be specific and provide examples to support your strengths.

Example: My biggest strengths as a senior hairdresser are my excellent communication skills, attention to detail, and ability to stay current with the latest trends in the industry. For example, I always make sure to listen carefully to my clients' needs and preferences to deliver the best results. Additionally, I regularly attend workshops and training sessions to enhance my skills and offer the most up-to-date services.

3. What are your salary expectations?

Candidates can answer by stating a specific salary range, mentioning their previous salary, or asking about the salary range for the position. Interviewers are looking for candidates who are realistic, confident, and have done their research on industry standards.

Example: I would expect a salary in the range of £25,000 to £30,000, based on my experience and skills. I was previously earning £22,000 in my last position. Can you provide me with more information on the salary range for this role in your salon?

4. Can you explain why you changed career paths?

The interviewer is looking for honesty, self-awareness, and a clear explanation of the reasons behind the career change. Possible answers could include seeking new challenges, better work-life balance, or a passion for a different industry.

Example: I decided to change career paths because I was looking for new challenges and opportunities to grow. I also wanted to achieve a better work-life balance and explore my passion for the beauty industry. Overall, I felt that transitioning to a career as a senior hairdresser would allow me to pursue my interests and continue developing my skills.

5. How do you handle pressure?

The interviewer is looking for examples of how you stay calm and focused under pressure, how you prioritize tasks, and how you communicate effectively with colleagues and clients.

Example: I handle pressure by staying organized and prioritizing tasks effectively. I make sure to communicate with my colleagues and clients to ensure everyone is on the same page. By staying calm and focused, I am able to deliver high-quality results even in high-pressure situations.

Company Research Tips

1. Company Website Research

The company's website is a goldmine of information. Look for details about the company's history, mission, values, and culture. Pay special attention to the 'About Us', 'Our Team', and 'Services' sections. For a Senior Hairdresser role, understanding the types of services offered, the company's approach to customer service, and any unique selling points is crucial. Also, check if they have a blog or news section to stay updated with their latest achievements or offerings.

Tip: Look for any specific hairdressing techniques or products they mention on their website. This can give you an idea of what skills or knowledge might impress them during the interview.

2. Social Media Analysis

Social media platforms can provide a more informal insight into a company's culture and values. Check their Facebook, Instagram, Twitter, and LinkedIn profiles. Look at the content they post, how they interact with customers, and any reviews or comments. For a Senior Hairdresser role, you might find photos or videos of their work, customer testimonials, or information about events or promotions.

Tip: Pay attention to the style and quality of the hairdressing work they showcase on their social media. This can give you a sense of their standards and expectations.

3. Competitor Analysis

Understanding a company's market position can be very beneficial. Research their main competitors in the UK and compare their services, prices, and customer reviews. This will give you a broader understanding of the industry and the specific challenges and opportunities the company might be facing.

Tip: Use this information to demonstrate your industry knowledge during the interview and suggest ways you could help the company stand out from its competitors.

4. Employee Reviews

Websites like Glassdoor provide reviews from current and former employees. These can give you a sense of the company's work environment, management style, and employee satisfaction. For a Senior Hairdresser role, look for comments about the salon's organisation, teamwork, and training opportunities.

Tip: Use this information to ask informed questions during the interview about aspects of the company culture or work environment that are important to you.

Curveball Questions

How to respond to the silly questions where there's no right answer.

1. If you could have dinner with any historical figure, who would it be and why?

This question assesses creativity and critical thinking skills. Common answers include figures like Albert Einstein or Leonardo da Vinci, with explanations about their contributions to society. An answer that showcases a unique historical figure and provides a thoughtful explanation will stand out.

Example: If I could have dinner with any historical figure, I would choose Cleopatra. She was a powerful and influential ruler in ancient Egypt, and I would love to learn more about her leadership style and strategies for maintaining power in a male-dominated society. Additionally, her knowledge of beauty and cosmetics could provide valuable insights for my career as a hairdresser.

2. If you were a superhero, what would your superpower be and why?

This question evaluates creativity and problem-solving skills. Common answers include superpowers like flying or invisibility, with explanations about how they would benefit others. An answer that showcases a unique superpower and provides a creative explanation will stand out.

Example: If I were a superhero, my superpower would be the ability to instantly style hair in any desired way. This would allow me to help people feel confident and beautiful, while also saving time and effort in the salon. Imagine the smiles on my clients' faces when they walk out with their dream hairstyle without any hassle!

3. If you could only listen to one song for the rest of your life, what would it be and why?

This question assesses personal preferences and creativity. Common answers include popular songs with sentimental value or meaningful lyrics. An answer that showcases a unique song choice and provides a heartfelt explanation will stand out.

Example: If I could only listen to one song for the rest of my life, I would choose 'Bohemian Rhapsody' by Queen. The song's dynamic range, intricate harmonies, and powerful lyrics never fail to captivate me. It's a timeless classic that I could listen to on repeat and never get tired of, always finding new nuances and emotions with each listen.

4. If you were stranded on a deserted island, what three items would you bring with you?

This question evaluates problem-solving skills and priorities. Common answers include items like a knife, a lighter, and a water purifier for survival. An answer that showcases unique items and provides a strategic rationale will stand out.

Example: If I were stranded on a deserted island, I would bring a solar-powered hair straightener, a waterproof journal and pen, and a hammock. The hair straightener would allow me to maintain my personal grooming and boost my morale, the journal and pen would help me document my experiences and thoughts for sanity, and the hammock would provide a comfortable place to rest and relax amidst the challenges of survival.

5. If you could travel back in time to any era, which one would you choose and why?

This question assesses historical knowledge and personal interests. Common answers include eras like the Roaring Twenties or the Renaissance, with explanations about the cultural significance and lifestyle of the time. An answer that showcases a unique era and provides a detailed explanation of its appeal will stand out.

Example: If I could travel back in time to any era, I would choose the Golden Age of Hollywood in the 1950s. It was a glamorous and exciting period in film history, with iconic stars, timeless fashion, and legendary movies. I would love to experience the magic of the silver screen firsthand, attend red carpet premieres, and maybe even style the hair of Hollywood's elite for the big screen!

What to wear to an Senior Hairdresser interview

  • Clean, professional attire
  • Comfortable, stylish shoes
  • Minimal, tasteful jewellery
  • Neat, fashionable hairstyle
  • Light, professional makeup
  • Avoid overly bright colours
  • Well-fitted blazer or cardigan
  • Smart trousers or skirt
  • Clean, manicured nails
  • Avoid excessive perfume
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