As a Train Station Customer Service Assistant in the UK, your main responsibilities include answering customer questions through various channels, providing quotations and checking product availability, selling products or services and taking payments, and handling complaints or escalating them to a supervisor.

A train station customer service assistant in the UK is responsible for a variety of tasks including assisting passengers, checking tickets, loading and unloading luggage and parcels, and keeping the platforms clear.

There are no specific qualifications required to be a Train Station Customer Service Assistant in the UK, but it is important to have customer service skills, the ability to work well with others, patience, attention to detail, sensitivity, persuading and negotiating skills, initiative, and excellent verbal communication skills.

To be a Train Station Customer Service Assistant in the UK, you need to possess both soft skills and hard skills. Soft skills include adaptability and open communication, while hard skills include product knowledge and languages spoken. It is important to provide examples of your customer service skills in the 'Skills' section of your job application.