Yes, becoming a team leader is a good position for career growth and advancement, especially for those interested in management or senior leadership roles.

A career level team leader is someone who is responsible for overseeing the work of a team in various settings, such as an office, production plant, or in the field. They may delegate tasks to team members and can work from home or in a physical location.

The role of a team leader in a travel agency is to oversee and manage a team of staff members. They are responsible for ensuring that the staff are logged into the phones and maintaining good timekeeping. They also monitor the team's workload, delegate tasks, and distribute work to improve the team's performance. Additionally, they are in charge of quality control, specifically ensuring that all air bookings are thoroughly checked for accuracy.