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Facilities Operations Manager: Key Skills, Qualifications and Career Path

Career Overview
Interview Questions

What is a Facilities Operations Manager?

A Facilities Operations Manager is someone who oversees all cleaning and housekeeping duties in different settings like households, hotels, offices, and schools. This person ensures all housekeeping tasks are carried out to a high standard, supervises the cleaning staff, and sometimes takes on responsibilities for other facility operations like security or maintenance.

How do I become a Facilities Operations Manager?

A Facilities Operations Manager is someone who oversees all cleaning and housekeeping duties in different settings like households, hotels, offices, and schools. This person ensures all housekeeping tasks are carried out to a high standard, supervises the cleaning staff, and sometimes takes on responsibilities for other facility operations like security or maintenance.

What would you like to know?

What does it take to become an Facilities Operations Manager?

Skills, education, personality, career progression

Job demand for an Facilities Operations Manager

Job ads, popular location, season to apply



Skills

  • Strong leadership and management skills
  • Excellent organizational and time management abilities
  • Effective communication and interpersonal skills
  • Knowledge of health and safety regulations and procedures
  • Attention to detail and high standards of cleanliness
  • Problem-solving and decision-making skills
  • Ability to work well under pressure and meet deadlines
  • Budgeting and financial management skills
  • Knowledge of cleaning products and equipment
  • Customer service orientation

Qualifications & Education

  • No formal academic requirements
  • GCSEs/S grades may be needed in some instances
  • Relevant work experience may be needed in some instances
  • BTEC certificates and diplomas available in relevant areas
  • NVQs/SVQs available in relevant areas
  • Degree level courses available in relevant areas

Career Path

Facilities Operations Manager
Facilities Director
Director of Facilities and Real Estate
Facilities Manager
Regional Facilities Manager
Facilities Coordinator
Assistant Facilities Manager
Property Manager
Operations Manager
Project Manager

Frequently Asked Questions

Is a facilities manager job stressful?

Yes, a facilities manager job can be stressful due to the varied and unpredictable daily challenges, shrinking resources, and increasing demands.

What does a facility operations manager do?

A facility operations manager is responsible for overseeing the maintenance and repair of buildings and equipment, as well as the care and cleaning of buildings and grounds. They also manage the operation of heating, air conditioning, and ventilating systems, plumbing and electrical systems, and roofing.

What is the career profile for a facility manager?

The career profile for a facility manager involves overseeing the maintenance, cleanliness, and safety of buildings. This includes tasks such as supervising contractors, managing budgets, and advising on long-term energy efficiency.

What qualifications do I need to become a facilities manager?

To become a facilities manager in the UK, you typically need a combination of education and experience. While there is no specific qualification required, having a degree in a relevant field such as business management, facilities management, or a related discipline can be beneficial. Additionally, gaining experience in customer service, administration, and business management roles can help develop the necessary skills for this position. It is also important to have knowledge of economics and accounting, as well as the ability to remain calm and work well under pressure.

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