Junior Credit Controller: Key Skills, Qualifications and Career Path
Learn about the key skills, qualifications, and career path for a Junior Credit Controller
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Practice Now »What is a Junior Credit Controller?
A Junior Credit Controller is a role within the debt collection field, where you will be responsible for managing and collecting money owed to businesses by clients or customers. You'll perform financial and administrative tasks to ensure timely payments, while maintaining good relationships with clients.
Skills
- Strong communication skills, both written and verbal
- Ability to negotiate and persuade effectively
- Attention to detail and accuracy in record keeping
- Knowledge of relevant laws and regulations related to debt collection
- Ability to work under pressure and meet deadlines
- Strong organizational and time management skills
- Proficiency in using relevant software and technology for debt collection
- Ability to work independently and as part of a team
- Customer service skills and ability to handle difficult situations
- Analytical and problem-solving skills to assess and resolve debt collection issues
Qualifications & Education
- Entry with GCSEs/S grades is most common
- Entry is also possible with other academic qualifications
- Professional qualifications are available
- Professional qualifications may be required for some posts
Career Path
Frequently Asked Questions
The top 3 skills for a Credit Controller in the UK are excellent communication skills, confidence and persistence, and the ability to keep calm under pressure.
A junior credit controller is responsible for collecting invoices and monitoring credit provided to customers and clients.
The typical career path for a Credit Controller in the UK starts with positions such as Accounts Assistant or Accounts Receivable Clerk, where they learn the basics of credit control while performing tasks such as raising invoices, reconciling accounts, and identifying overdue invoices.
Identify your strengths and weakness in a realistic Junior Credit Controller mock interview, under 10 minutes
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