Sales Development Representative: Key Skills, Qualifications and Career Path
Learn about the key skills, qualifications, and career path for a Sales Development Representative
Practice Interviews Online - Identify your strengths and weakness in a realistic Sales Development Representative mock interview, under 10 minutes
Practice Now »What is a Sales Development Representative?
As a Sales Development Representative in the telemarketing field, you'll be making phone calls to potential customers, promoting various products or services and persuading them to make a purchase. Your main responsibilities include initiating contact with leads, understanding their needs, and recording orders for goods and services.
Skills
- Excellent communication skills, both verbal and written
- Strong sales and negotiation abilities
- Ability to work independently and as part of a team
- Good time management and organizational skills
- Proficiency in using computer software and technology
- Ability to handle rejection and maintain a positive attitude
- Knowledge of sales techniques and strategies
- Ability to build and maintain relationships with clients
- Attention to detail and accuracy in data entry and record keeping
- Flexibility and adaptability to changing sales targets and strategies
Qualifications & Education
- Academic qualifications may be required
- On-the-job training is typically provided
- Short courses in practical skills may be offered
- NVQs/SVQs in Selling are available at Levels 2 and 3
Career Path
Frequently Asked Questions
Yes, sales development representative can be a good career choice in the UK, especially if you are interested in sales and have good communication skills. The job offers a good payscale and potential for growth if you perform well.
Yes, sales development representative is considered a stressful job due to the high pressure to continuously deliver results and the potential for burnout.
The career path of a sales development representative can vary, but it could start with a role such as account executive, progress to a title such as sales manager, and eventually lead to the title of senior sales manager.
Identify your strengths and weakness in a realistic Sales Development Representative mock interview, under 10 minutes
Practice Now