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Yes, waiting is a hard job.
A waiting staff in the UK greets customers, shows them to their table, gives out menus, takes orders for food and drink, serves food and drinks, and deals with bill payments.
The career progression for a waiter in the UK can include specializing in fine dining at formal events, becoming a head waiter, restaurant supervisor or restaurant manager, or moving into kitchen management or stock purchasing with experience.
There are no formal qualifications needed to be a waitress in the UK, making it a great entry-level job. However, formal hospitality training is available, but not required.