UK Career Advice

Hospitality Director: Key Skills, Qualifications and Career Path

Career Overview
Interview Questions

What is a Hospitality Director?

A Hospitality Director oversees operations in establishments like pubs, bars, or non-residential clubs, ensuring that everything runs smoothly and customers are satisfied. They handle tasks like staff management, supplier liaising, event planning, marketing, and any issues that might arise in providing quality food and beverage service.

How do I become a Hospitality Director?

A Hospitality Director oversees operations in establishments like pubs, bars, or non-residential clubs, ensuring that everything runs smoothly and customers are satisfied. They handle tasks like staff management, supplier liaising, event planning, marketing, and any issues that might arise in providing quality food and beverage service.

What would you like to know?

What does it take to become an Hospitality Director?

Skills, education, personality, career progression

Job demand for an Hospitality Director

Job ads, popular location, season to apply



Skills

  • Leadership and management skills
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Financial management and budgeting skills
  • Knowledge of food and beverage operations
  • Ability to handle and resolve customer complaints
  • Staff recruitment, training, and development skills
  • Understanding of health and safety regulations
  • Marketing and promotional skills
  • Problem-solving and decision-making abilities

Qualifications & Education

  • No formal academic qualifications required
  • Relevant experience advantageous
  • Must be over 18 years of age
  • Must complete personal licence holders' qualification
  • Larger chains offer accelerated promotion for holders of degrees or equivalent qualifications
  • Off- and on-the-job training provided
  • NVQs/SVQs relevant to licensed premises management available at Levels 2 to 4

Career Path

Hospitality Director
Hotel General Manager
Operations Manager
Regional Director of Operations
Vice President of Operations
Chief Operating Officer
Chief Executive Officer
Food and Beverage Manager
Restaurant Manager
Catering Manager
Event Planner
Front Office Manager
Hotel Sales Manager
Director of Sales and Marketing
Human Resources Manager
Director of Human Resources
Revenue Manager
Director of Revenue Management

Frequently Asked Questions

What does a director of hospitality do?

A director of hospitality in the UK is responsible for ensuring the quality of food and beverage service, arranging catering for special events, and organizing experiences, events, or services for clients. Their main goal is to ensure that the venue meets guests' expectations and needs.

What is the highest paying job in the hospitality industry?

The highest paying job in the hospitality industry in the UK is typically the role of Hotel Sales Director.

What is the highest position in hospitality?

The highest position in hospitality is typically the General Manager or Hotel Manager.

What job should I do after hospitality?

If you enjoyed the sales aspect of your hospitality job, a potential job to consider after hospitality could be a sales representative position.

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