Network Support Technician: Key Skills, Qualifications and Career Path
Learn about the key skills, qualifications, and career path for a Network Support Technician
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Practice Now »What is a Network Support Technician?
As a Network Support Technician, your role would involve managing and maintaining an organisation's computer networks to ensure they function smoothly. You would deal with any issues or problems that arise, diagnose faults, and provide solutions, often liaising with the end users directly.
Skills
- Troubleshooting and problem-solving skills
- Knowledge of computer networks and systems
- Strong communication and customer service skills
- Ability to work well under pressure and meet deadlines
- Attention to detail and strong organizational skills
- Familiarity with network security protocols and procedures
- Proficiency in hardware and software installation and configuration
- Ability to work independently and as part of a team
- Strong analytical and critical thinking abilities
- Continuous learning and staying updated with the latest technology advancements
Qualifications & Education
- Possession of GCSEs/S grades and A levels/H grades
- Possession of appropriate NVQ/SVQ (Levels 2, 3 or or an equivalent vocational qualification
- Some employers may require a relevant degree
- Training is provided off- and on-the-job supplemented by specialised courses
- Postgraduate and professional qualifications are available
- Apprenticeships in some areas are available
Career Path
Frequently Asked Questions
To become a network technician in the UK, you will need to obtain a Networking Technology Associate Degree. This typically requires completing around 39 credit hours of study at an accredited college, which usually takes about two years.
Yes, network technician is a good career.
Yes, working as an IT support technician is a good job in the UK. The demand for IT technicians is increasing at a faster rate compared to other professions.
A Network Support Technician in the UK is an IT professional who assists with the maintenance and troubleshooting of computer network hardware. They have expertise in areas such as information systems, data recovery, network management, and system administration.
Identify your strengths and weakness in a realistic Network Support Technician mock interview, under 10 minutes
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